Fire safety questions, answered

We’re a local, family-owned fire safety business (003 Fire Protection Pty Ltd t/a Mercury Fire Protection) based at Moore Park Beach near Bundaberg, with qualified fire technicians and licensed electricians serving Bundaberg, the Wide Bay, Burnett and Discovery Coast to 1770.

We service Bundaberg (north to Agnes Waters and 1770), Hervey Bay, Maryborough, and Childers and the Burnett — plus the towns in between. Call us to confirm your location.

Yes. We hold QBCC Licence 15120680 and Qld Electrical Contractor Licence 85774, ABN 73 629 979 764, and carry the appropriate insurances.

Yes — we provide complete fire protection for homes, rental properties, commercial, industrial, rural, accommodation and healthcare clients.

Yes. If you own, manage or occupy a building in Queensland you have a legal obligation to ensure people can be kept safe in a fire or other emergency, which includes maintaining fire safety installations to the relevant standards.

We maintain assets to AS1851 (fire equipment), AS1670 and AS1668 (detection and ventilation), AS2293.2 (emergency and exit lighting), AS/NZS 3760 (test & tag) and the National Construction Code.

Always. Every inspection is documented with detailed reports, asset registers and test results so your logbook stays current and audit-ready.

Yes. We’ll review your existing equipment and records, flag anything overdue or non-compliant, and place you on a documented maintenance schedule.

Yes — managing fire equipment property by property does not scale. Mercury Fire Protection offers portfolio agreements for property agents and real estate agencies across Bundaberg, Hervey Bay, Maryborough and the Wide Bay: scheduled testing, between-tenancy checks, automatic reminders and owner-ready records after every visit.

Most rentals require maintained fire extinguishers. Furnished properties, unit blocks and commercial tenancies may also need emergency lighting, test & tag and detection depending on building class. Mercury Fire Protection services portable equipment, emergency lighting and detection across rental portfolios.

Yes. You provide the property list; we bulk-schedule by suburb, coordinate tenant access, test and maintain equipment on schedule, attend between tenancies when needed, and provide compliance records for every address. One local provider for Bundaberg, Hervey Bay, Maryborough and the Burnett.

Best practice at every vacancy: check extinguishers, confirm emergency lighting where required, and document the property before the next lease. Mercury Fire Protection includes between-tenancy compliance checks in portfolio agreements.

Yes. Portfolio pricing depends on property count, suburbs and services required. Call (07) 4159 8105 or use our contact form — select Property agent / Real estate agency — and we will quote a scheduled compliance program for your rent roll.

Call (07) 4159 8105 or 0409 724 568, email info@mercuryfireprotection.com.au, or use our contact form. We’ll book a time that suits and provide a clear quote.

Yes. We set up documented, recurring AS1851 maintenance with automatic re-test scheduling so your compliance never lapses.

Yes, we offer emergency callout for urgent fire safety issues. Call us as soon as possible so we can respond.

We accept Visa and Mastercard, debit and PayWave, Square POS and PayPal.