Fire safety questions, answered

We’re a local, family-owned fire safety business (003 Fire Protection Pty Ltd t/a Mercury Fire Protection) based at Moore Park Beach near Bundaberg, with qualified fire technicians and licensed electricians serving the Bundaberg, Wide Bay, Burnett and Capricorn regions.

We service Bundaberg, Hervey Bay, Maryborough, Childers and the Burnett, Gladstone, and Rockhampton and the Capricorn Coast — plus the towns in between. Call us to confirm your location.

Yes. We hold QBCC Licence 15120680 and Qld Electrical Contractor Licence 85774, ABN 73 629 979 764, and carry the appropriate insurances.

Yes — we install interconnected smoke alarms for homes and rental properties, and provide complete fire protection for commercial, industrial, rural, accommodation and healthcare clients.

Yes. If you own, manage or occupy a building in Queensland you have a legal obligation to ensure people can be kept safe in a fire or other emergency, which includes maintaining fire safety installations to the relevant standards.

We maintain assets to AS1851 (fire equipment), AS1670 and AS1668 (detection and ventilation), AS2293.2 (emergency and exit lighting), AS/NZS 3760 (test & tag) and the National Construction Code.

Always. Every inspection is documented with detailed reports, asset registers and test results so your logbook stays current and audit-ready.

Yes. We’ll review your existing equipment and records, flag anything overdue or non-compliant, and place you on a documented maintenance schedule.

Photoelectric, interconnected smoke alarms are required in all bedrooms, in hallways connecting bedrooms to the rest of the home, and on every storey. Interconnection means when one alarm sounds, they all sound.

Yes — since 1 January 2022 landlords must have compliant interconnected smoke alarms installed in residential rental properties.

Both are compliant. We install 230V hardwired interconnected alarms or 10-year lithium WiFi alarms depending on your property. Our licensed electricians can advise the best option.

Yes — managing smoke alarm compliance property by property does not scale. Mercury Fire Protection offers portfolio agreements for property managers and real estate agencies across Bundaberg, Hervey Bay, Maryborough and the Wide Bay: scheduled annual testing, between-tenancy checks, automatic reminders and owner-ready records after every visit.

The landlord is legally responsible for installing and maintaining compliant interconnected photoelectric smoke alarms. Property managers typically coordinate access, schedule testing and maintain compliance records on the owner's behalf. Mercury Fire Protection works directly with agencies to manage entire rent rolls.

Yes. You provide the property list; we bulk-schedule by suburb, coordinate tenant access, test and maintain alarms annually, attend between tenancies when needed, and provide compliance records for every address. One local provider for Bundaberg, Hervey Bay, Maryborough, Childers, the Burnett, Gladstone and Rockhampton.

Best practice at every vacancy: test smoke alarms, replace expired units, check fire extinguishers and confirm the property meets Queensland rental requirements before the next lease. Mercury Fire Protection includes between-tenancy compliance checks in portfolio agreements.

Yes. Portfolio pricing depends on property count, suburbs and services required. Call (07) 4159 8105 or use our contact form — select Property manager / Real estate agency — and we will quote a scheduled compliance program for your rent roll.

Call (07) 4159 8105 or 0409 724 568, email info@mercuryfireprotection.com.au, or use our contact form. We’ll book a time that suits and provide a clear quote.

Yes. We set up documented, recurring AS1851 maintenance with automatic re-test scheduling so your compliance never lapses.

Yes, we offer emergency callout for urgent fire safety issues. Call us as soon as possible so we can respond.

We accept Visa and Mastercard, debit and PayWave, Square POS and PayPal.